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Conference Program
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Includes a Video Demonstration
Includes a Video Demonstration
Includes a Live Demonstration
Includes a Live Demonstration
CME Available
CME Available
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Business and Practice Management

The Business of Aesthetics: Prioritizing a Culture of Service

Sunday, February 16, 2025
4:30 PM – 6:00 PM EST

What to Expect & Learning Objectives:

  • Learn how to set your practice apart by adopting exceptional customer service standards, prioritizing patient needs and experience above all else.
  • Discover strategies to establish and maintain a 5-star customer service experience in your practice.
  • Learn how to perform organizational “check-ups” to identify areas for improvement and maintain high service standards.

Presentations:

  • 4:35 PM – 4:55 PM EST
    Check-up from the Neck Up: Building a 5-Star Culture

    Presenter: Aaron Purkeypile

  • 4:55 PM – 5:15 PM EST
    Why Doubling-Down on Culture Today is a Winning Strategy for Tomorrow

    Presenter: Andrew Paul

  • 5:15 PM – 5:35 PM EST
    Differentiation Inside Aesthetics; How Culture Effects Your Bottom Line

    Presenter: Meaghan Detterman

  • 5:35 PM – 5:55 PM EST
    Empower and Inspire your Guest Relations Team to Elevate your Practice

    Presenter: Lauren Sawyer